Barthauer - Support

The Barthauer supportteam is taking care of your needs at the following times. If there should be a special holiday when the support is closed, we will inform you well in advance.

Hotline:             Tel. : 0531 / 23533-20
                         monday - friday
                         09:00 am til 01:00 pm
                         02:00 pm til 04:00 pm
Support:           Fax : 0531 / 23533-99
                         monday - friday
                         08:00 am til 05:00 pm
You can reach our staff the whole day via email. The incoming emails will be answered using the "first in, first out" principle. This means that the emails will be viewed and answered in the same order they got in. If it is necessary we will also call you back.
Based on our experiences, this system means fair service, less waiting time and better support!